How do I take care of my jewelry?
Here at Julie Sandlau, we use the best materials for everlasting jewelry. However, regular cleaning of your jewelry is essential to keep them shiny and new. You can also easily do it yourself. We´ve created a care guide to help you.
You can also get a free cleaning in our stores.
How long do you take to ship?
It usually takes us 1 to 2 business days to ship an order. Note that in high demand periods, shipping times can be extended.
Do you have a warranty?
We offer a 2 years warranty covering manufacturing defects, e.g. loose stones or discoloration in common use. Simply contact us and we’ll take care of it.
Learn more about our jewelry warranty.
How can I contact the Customer Service?
If you have a question or need more information, you can always contact our customer care team via email at firstname.lastname@example.org
Fast international shipping
Multiple delivery options
Julie Sandlau factory was founded in Hanoi, as a Danida-supported project, in 2005.
Today, the factory houses 400 local employees, all of whom are trained in traditional Scandinavian goldsmithing.
The factory received many certifications over the year, ensuring that our values and product qualities are respected.