Privacy & Cookies

Privacy

It is important for Julie Sandlau that your personal information is processed and stored securely and confidentially.

This privacy policy includes the processing of the personal information that we collect or that you disclose when you visit our website, place an order or sign up for our newsletter.

Julie Sandlau A / S / ID FIne, Århusgade 88, 4., 2100 Copenhagen Ø, Denmark (CVR 26627435), is the data controller for personal data covered by this personal data policy.

Collection and use of your personal data
When you visit or shop on our website, in some cases we collect a number of information about you. Your information is collected for the following purposes:

Execution of your order

When you make a purchase on our website, we ask you to provide a number of information such as your contact information, selected items and payment method. We use this information to process your order, including submitting your order confirmation and delivering your order.

Customer service

When you contact us, we collect and process the personal information that you provide. We do this to be able to process and answer your inquiry. If you choose to use our "Wish List" feature on the website, the products that you add will be stored for 30 days, after which they will be deleted.

Improving our website

In order to further develop and improve our website, we conduct statistics and analyze how our customers use the website. We do this using cookies. The information about your browsing behavior allows us to improve the usability, page layout and overall website experience. You can read more about our use of cookies below.

Our customer club

In connection with your registration with our customer club and our administration, we collect and process your contact information, including your name and e-mail address.

We use your personal information to send you marketing, including promotional offers, info on new collections, news, invitations, events, etc.

You can unsubscribe from our newsletter at any time by using the unsubscribe link directly in the email or by contacting us at newsletter@juliesandlau.com.

You can read more about the terms and conditions for joining our customer club here.

Regulatory requirements

In addition to the above processing of your personal data, we use and store your personal data when necessary to comply with legal requirements, e.g. the requirements of the Accounting Act or as documentation in the event of a dispute.

marketing

To ensure that our recommendations, promotions and marketing are relevant to you, we use marketing cookies. The marketing cookies that we use collect information about your behavior, including, for example, which products you have shown interest in on our and other websites, device ID information and geolocation. We also use cookies to show you ads on other websites. We use this information to personalize the ads we show you.

Legal basis for the collection and use of your personal data
The processing of your personal data in connection with the execution of your order is based on our fulfillment of the contract for the purchase of our goods, in accordance with Article 6 (2) of the Personal Data Regulation. 1 (b).

The processing of your personal data in connection with customer service, conducting marketing, including our customer club and sending newsletters to you and improvement of our website is based on our legitimate interest in providing these services in accordance with Article 6 (2) of the Personal Data Regulation. 1 (f). You will only receive newsletters if you have given your consent.

The processing of your personal data as a result of legal requirements is based on the legal obligations incumbent on us, in accordance with Article 6 (2) of the Personal Data Regulation. 1 (c)., And storage in relation to any disputes is made on the basis of Article 6 (2) of the Personal Data Regulation. 1 (f).

Sharing your personal information
In order to offer you our various services, in some cases we need to share personal information with our partners. We only share the information when it is legal and all of our affiliates are required to process your information securely. Some of our partners are "data controllers" and others are "data processors".

controller

The Affiliates described in this section are data controllers, which means that they are directly responsible for the processing of your personal data. We only share personal information with these partners when it is necessary for them to provide their service, such as transport and delivery.

When you make a purchase on our website, we will not be able to access your payment details. These are sent directly to the payment service provider, who is self-employed.

In processing your order, we pass on information about your order to our warehouse and to the shipping company that delivers your order to you.

data processors

The Affiliates described in this section are data processors, which means that they only process your personal information on our behalf and in accordance with our instructions.

We use various technical service providers, including hosting providers, website platform providers and communication tools providers.

Shopify / Graphics Aps
CampaignMonitor - Hosting of information regarding our Customer Club
Other situations where we share data

In addition, we share your information with public authorities and other parties if we are legally required to do so. The same applies if a court or other authority has made a decision. We also report fraud to the relevant authorities.

Transfer of personal data to non-EU countries
Some of our partners process your personal information outside the EU / EEA. In such cases, we will always ensure that your information continues to be adequately protected.

The following partners handle and / or store your personal data in countries outside the EU / EEA:

- CampaignMonitor (Australia and US) (hosting information - transferring information based on EU Commission Standard Contractual Clauses)

How long is your personal data stored?
Your personal information is deleted when we no longer need it and we are under no legal obligation to keep it.

If you unsubscribe from our newsletter, we will automatically delete all information that we do not have a valid basis for retaining. Other information will be stored for 2 years as documentation.

Your rights
You have the right to gain access to the personal data that we have registered about you and the purposes thereof. If you request insight, you will receive a copy of the personal data we have registered about you. You also have the right to have your data deleted or corrected, or the processing of your data restricted, and in certain cases you have the right to data portability.

You also have the right to object to the processing of your personal data, including with regard to data processed for direct marketing purposes, e.g. profiling.

If you wish to exercise your rights or wish to appeal the processing of your data, please contact Julie Sandlau at customerservice@juliesandlau.com. You can also file a complaint with the Data Inspectorate, Borgergade 28, 5, 1300 København K.

CUSTOMER CLUB - TERMS AND CONDITIONS

WHAT TERMS AND CONDITIONS APPLY TO THE CUSTOMER CLUB?

Signing up for Julie Sandlai's customer club is free and no obligation and you can unsubscribe at any time. You must be 15 years of age to register. If you are not 15 years of age, you can sign up for Julie Sandlai's customer club by sending a signed confirmation from your parent or guardian to newsletter@juliesandlau.com

By registering, you consent to Julie Sandlau A / S (Århusgade 88, 4th, 2100 Copenhagen Ø, Denmark, CVR 26627435) sending you email marketing, about our products, news and invitations to competitions and other events. . You further agree that this consent may be used to request that you update your consent to include new products or communication avenues. You can unsubscribe from the customer club at any time by following the instructions in the emails that Julie Sandlau sends you. In addition, you can always withdraw your consent to receive marketing by contacting Julie Sandlau at newsletter@juliesandlau.com

Your personal information

Julie Sandlau A / S is the data controller in relation to your personal data.

Your personal information is processed in accordance with Julie Sandlau A / S 'general privacy policy, which you can find HERE:

What information do we process about you?
We process the information you provide to us when you sign up for Julie Sandlai's customer club, which is your name and email address and which store you are affiliated with. In addition, we will record your activity in connection with the receipt of our newsletters, for example, if you open our newsletters and if necessary. click content and links.

What do we use your information for?
We use your personal information to manage the customer club, analyze and send you marketing.

On what basis do we process your personal data?
The processing of your personal data is based on our legitimate interest in being able to manage the customer club and market our products, etc. directly to you, cf. Article of the Personal Data Regulation
6 pieces. 1 (f). The newsletter is sent out on the basis of your express consent.

You may withdraw your consent at any time or object to the processing of your personal data for direct marketing purposes. If so, you can contact us at [insert email address].
If you do, we will no longer send you marketing based on your consent.

Our use of data processors
Your personal information is left to our external partner (data processor), who stores the information on our behalf. Information stored in a non-EU / EEA country:

CampaignMonitor (Australia and the United States) (hosting information - the information is transferred on the basis of the EU Commission's Standard Contractual Clauses)
How long do we keep your personal information?
Your personal information is deleted when we no longer need it and we are under no legal obligation to keep it.
If you withdraw your consent, we will continue to keep your information for 2 years for documentation in the event of a dispute.

Your rights and remedies etc.
You have the right to gain access to the personal data that we have registered about you and the formulas thereof. If you request access, you will receive a copy of the personal data we have registered about you. You also have the right to have your information deleted or corrected or the processing restricted, and in some cases you have the right to data portability. You also have the right to object to the processing of your personal data, including as regards information processed for direct marketing purposes, such as profiling.

If you wish to exercise your rights or complain about the processing of your information, please contact Julie Sandlau at customerservice@juliesandlau.com. You can also file a complaint with the Data Inspectorate, Borgergade 28, 5, 1300 København K.

Cookies

Privacy Policy

Overview:

Owner information
What are Cookies?
How to delete or block cookies
Purpose of cookies on our website
Google Analytics
ad Network
Use of personal data
Owner information
The Website is offered and owned by Julie Sandlau A / S / ID Fine, Århusgade 88, 4th, 2100 Copenhagen Ø, Denmark (CVR 26627435).

What are cookies?
A cookie is a small text file stored on your computer or. similarly in order to recognize it. There is no personal information stored in our cookies.

How to delete or block cookies
You can find information on how to delete cookies on the following website

Purpose of cookies on our website
Functional Cookies:

Feature cookies make our website work better for you. We use cookies to temporarily store information about your visit to the website - e.g. to store items in your shopping cart or to remember your text in our forms.
Analysis Cookies:

Analysis cookies allow us to measure how our website is performing, among other things. to recognize and count the number of visitors and to see what products our visitors are interested in. This helps us to improve and develop the service and products we offer our customers. In this connection, we may collect information about your computer, mobile, tablet, etc., including e.g. your screen information and browser, and information about your Internet connection such as your IP address. Using these analytics cookies, we also record where our visitors came to our websites, and information about the behavior of our visitors on our pages, including, for example, how long our websites were visited, what features were used and what products were used. seen. We only use this information at an aggregate level, which means that the information cannot be directly linked to you.
marketing:

There may be marketing on other websites and on social media. To ensure that our recommendations, promotions and marketing are relevant to you, we use marketing cookies. The marketing cookies that we use collect information about your behavior, including, for example, which products you have shown interest in on our and other websites, device ID information and geolocation. We also use cookies to show you ads on other websites. We use this information to personalize the ads we show you.
Third-party cookies
The site uses cookies from the following third parties who have access to the information that the cookies in question collect:

Google Analytics (cookies used to measure website traffic)
Facebook (Facebook Pixel)
You can opt out of Google Analytics cookies here: http://tools.google.com/dlpage/gaoptout

Ad Network The site uses the following ad networks
[None]

Use of personal data
Personal information is never disclosed to a third party, unless you expressly consent to it yourself, and we never collect personal data without you having provided this information yourself through registration, purchase or participation in a survey etc. Here, information about name, address, postal code, email, gender, age, interests, attitudes and knowledge of various topics is collected.

Personal information is used to complete the purchase or service with which the information is collected. The information is also used to gain greater knowledge of you and other users of the site. This use may include include surveys and analyzes aimed at improving our products, services and technologies, as well as displaying content and advertising tailored to your interests and hobbies.

Contact regarding personal data.

If you wish to access the information registered about you with Julie Sandlau, please contact customerservice@juliesandlau.com or phone +45 33 93 39 29. If incorrect data has been registered or you have other objections, you can make the same inquiry. You have the opportunity to gain insight into what information has been registered about you, and you can object to a registration in accordance with the rules in the Personal Data Act.

Protection of personal data

According to the Personal Data Act, your personal information must be kept secure and confidential. We store your personal information on restricted access computers located in controlled facilities, and our security measures are regularly monitored to determine whether our user information is being handled properly and while still respecting your rights as a user. However, we cannot guarantee 100 percent security of data transfers over the Internet. This means that there may be a risk of unauthorized access to information by others when data is sent and stored electronically. You submit your personal information at your own risk.

Personal information is deleted or anonymized on an ongoing basis as the purpose for which it was collected ends. Personal data is stored for a maximum of 12 months after use.

The rapid development of the Internet means that changes in our processing of personal data may be necessary. We therefore reserve the right to update and amend these privacy policy guidelines. If we do, we will of course correct the date of "last updated" at the bottom of the page. In the event of significant changes, we will notify you in the form of a visible notice on our websites.

To the extent that personal data is processed about you, you are entitled, according to the Personal Data Act, to what personal data can be attributed to you. If the information or data processed about you proves to be inaccurate or misleading, you have the right to demand it corrected, deleted or blocked. You may object at any time to the fact that information about you is being processed. You can also revoke your consent at any time. You have the opportunity to complain about the processing of information and data concerning you. Complaints are filed with the Data Inspectorate, cf. section 58 (2) of the Personal Data Act.